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2019 Index Rankings: Malaysia Insurance

Top Index Rankings
Rank Brand 2019 Score
1 Prudential 26.5
2 AIA 21.3
3 Great Eastern Life 20.1
4 Etiqa 17.6
5 Allianz 12.3
Top Index Improvers
Rank Brand 2019 2018 Change in Score
1 Hong Leong 5.4 5.0 0.5
2 Etiqa 17.6 17.3 0.4
3 Sun Life 1.1 0.7 0.3
4 Kurnia 3.2 3.0 0.3
5 Gibraltar BSN 0.8 0.6 0.2

The 410 brands in YouGov BrandIndex were ranked based on the Index score, which is a measure of overall brand health calculated by taking the average of Impression, Quality, Value, Satisfaction, Recommend, and Reputation.

The Index Rankings chart shows the brands with the highest average Index scores for the 12 month period from July 1, 2018 through June 30, 2019. The Index Improvers chart ranks the brands with the highest increase in Index, comparing scores from the previous 12-month period. All scores are based on a representative sample of the general population of adults 18+.

All Index scores listed have been rounded to a single decimal place; however, we have used additional precision to assign ranks.

All brands must have been tracked for at least 6 months to be included in the rankings, and must have been tracked for at least 6 months in the prior year’s period (as well as being currently tracked) to appear in the movers tables.

For more information about how YouGov’s Plan & Track data can help your brand, please click here.

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